1. The Customer: 1.A. Is the beneficiary of the service provided by The Engineer on behalf of Mariox Software UK. 1.B. Can cancel an appointment, diagnostic or service at any time before a Service Agreement is signed. (See Section 5.A). 1.C. Is responsible for all costs Signed For in The Service Agreement. 2. The Engineer: 2.A. Is the Sole Trader, Trading As and on behalf of Mariox Sofware UK. 2.B. Has the right to stop providing services to The Customer at any time without notice, providing that they are not bound in a Service Agreement. 2.C. Acts as the service provider for and on behalf of Mariox Software UK. 2.D. Can Not enter The Customer's property unless an appointment has been made. 3. The Rates: 3.A.1. Are divided in Bands. They DO NOT include the cost of any new software, parts, components or accessories used in the Repair Process. 3.A.1. Band 1: £30 3.A.2. Band 2: £40 (+any software, parts, new components or accessories if required and As Stated In The Service Agreement.) 3.A.3. Band 3: £60 (+any software, parts, new components or accessories if required and As Stated In The Service Agreement.) 3.B. The fee(s) for any service provided is ONLY to be paid for after it has been executed by The Engineer as stated in the Service Agreement. See 3.C. for parts. 3.C. The costs of any required new software, new parts, new components and new accessories are to be paid in half before ordering. The other half is to be paid together with the costs of service (pricing band stated in the Service Agreement), after the repair has been executed. 3.D. Additional Charges may be made to cover travel costs if the residence of The Customer is more than 3 miles away from E8 1BS. (If you have received a leaflet in the post about our service, you are within a 3 miles radius from engineer's office on Graham Road, E8 1BS, London, Hackney. 4. The Full Diagnostic Report: 4.A. Is provided by The Engineer after performing an assessment of the problem(s). It is provided FREE of charge for a limited time. 4.B. Contains the Problems Found, the Solution and the Band Rate. 4.C. Is the base knowledge for the set up of a Service Agreement. The problems found can be repaired fully or partially as stated in the Service Agreement. 4.D. Can be cancelled at any time by either The Customer or The Engineer providing no Service Agreement has been signed. 4.C. Provides a no-obligation summary of the problems found in The Customer's equipment. The Customer has no obligation whatsoever in signing a Service Agreement following this. 5. The Service Agreement: 5.A. Is the Legally Binding Contract Between The Customer And The Engineer, representing a Service Agreement. 5.B. Creates a legal liability between The Customer and The Engineer on performing the actions stated. 5.C. Is not cancelable by The Customer and but it can be cancelled at any time by The Engineer. No fees are to be paid by The Customer if a Service Agreement is cancelled. 5.D. Contains The Fees Payable by The Customer, all fees are to be paid on the same day the repair has been completed. 5.E. States that Failure of The Customer to Pay For a Service after it has been provided and completed as stated in the signed Service Agreement will result in The Customer being billed for the outstanding amounts plus any late fees and interest. The Bill Issued by Mariox Software UK will have legal liability towards The Customer. The Customer can be brought to a Court Of Law for any unpaid bills from Mariox Software UK. For Contacts click on the link below. |
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Terms And Conditions
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Contacts
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